I love my charcoal grill . This one is a Char-Griller Professional and has held up better than any other charcoal grill I’ve ever had. Six years out there in the brutal Florida conditions and still hasn’t turned rusty. However I am about to change the tray that the charcoal sits in for the second time . The mechanism that raises or lowers works like new but 1500 lbs of intensely hot charcoal will eventually take it’s toll and deteriorate the metal it sits on .
And so back in May I ordered the new part.
Right on que I was first charged, then warned that there may be a delay in shipping and as I was being proactive any way that was fine by me . Come July however I get to thinking this is one hell of a delay and contact the manufacturer only to be rewarded with a barage of emails advertizing all the newest, latest and greatest grills of all time . Any attempt at meaningfull contact was as usual a dismal failure until finally …
An email received August 2nd explained that the wait time for my part could be an additional three weeks and If I find this too long I may send my order number to the link provided below in order to cancel . So I did just that and on August 4 received notice that my order has indeed been cancelled and so started planning on manufacturing one myself using McGyver skills.
Very early on the morning of August 7 while perusing the web site of a Big Box Store for materials for this project I received an email from UPS explaining that my tray has been placed on a truck and is in fact out for delivery . It arrived three hours later and is actually heavier duty than the previous two so perhaps a ten week wait wasn’t all that bad after all …..
Confessions may be in order here however …. I still haven’t had the courage to check and see that it will actually fit . I think I’ll save that for a temper tantrum later in the week
