The other evening a familiar couple walked into the Millwork Dept. of the Big Box where I now work to find me at the desk …..
“ Rich ! How are you? ….you helped us with our carpet and tile choices and they’ve been installed. Absolutely beautiful and we’d like to thank you very very much for all your help.”….. the handshake was strong and genuine as was the appreciative smile.
“I’m so very pleased you like it.” I replied as equally genuine
“So what are you doing here …just helping out?” The hand shaker asked.
“No, I work in Windows and Doors now…I’ve been transferred.”
“Really? Well that’s great. So you know all about doors and windows as well as flooring?”
“Well …no. No I don’t.”
“You don’t know much about doors and windows?”
“Nothing”
“Uhm….well, …. is there anyone here that does know anything about doors and windows?”
“Sure…he works in Appliances. Come on, I’ll introduce you to him.”
Another couple stood nearby and were interested in the conversation and so piped up with….
“You know, we were just out in the Garden Center looking for advice on planting schedules and no one could help us. Where might we find that kind of help?”
“ Well Sir, we have someone with a degree in landscape design and you might find him helpful…he works in the Plumbing Dept. Also we have someone with a degree in horticulture that would be glad to help….she works in the Flooring Dept.”
As a Blue Collar….that’s the world I live in now. And as a consumer….that’s the world you live in too.